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Dr. Adrienne Boissy and Dr. Timothy Gilligan publish the book Communication the Cleveland Clinic Way : how to drive a relationship-centered strategy for superior patient experience.

Dr. Tim Gilligan, co-authored How Much Do You Want to Know About Your Cancer? in the New York Times

Team published research on efficacy of R.E.D.E. to Communicate: Foundations of Healthcare Communication course in Journal of General Internal Medicine, Communication Skills Training for Physicians Improves Patient Satisfaction

Mary Beth Modic, DNP, RN, CDE – “Interprofessionalism and Relationship Building” (Journal for Nurses in Professional Development, Nov/Dec 2015)

Check out an Advanced Topic Guide for Medical Students – Click here to access text

Amy Windover, PhD, Adrienne Boissy, MD, MA, Thomas Rice, MD, Timothy Gilligan, MD, Vicente Velez, MD & James Merlino, MD – “The REDE model of healthcare communication: Optimizing relationship as a therapeutic agent”    (Journal of Patient Experience, May 2014) Association for Patient Experience

Timothy Gilligan, MD – “If I paint a rosy picture, will you promise not to cry?”
(Journal of Clinical Oncology, Sept. 2012)

Adrienne Boissy, MD, & Paul Ford, PhD – “A touch of MS: Therapeutic mislabeling”
(Contemporary Issues in Neurologic Practice, May 2012)